Subscription support from Adaptis

We activate the plan, monitor payments, and handle all communication with customer support. You pay once every 3, 6, or 12 months in hryvnia.

  • Activating and setting up the account
  • We are paying the subscription fee and monitoring the status.
  • Communicating with Starlink support
  • We manage several of your Starlink accounts

We also take on already activated accounts for support.

Period
Amount due for the period

17 400 ₴

5 800 ₴ per month × 3 months

The minimum subscription term is 3 months. Services are paid in advance for the entire period. The price is fixed for the duration of the payment.

Starlink tariffs in Ukraine

Tariff Speed Data Where does he/she work Starlink, per month With Adaptis support
Home Lite The cheapest, but with limitations There is no hard data limit, but the data always has a lower priority: during peak hours, approximately from 6:00 PM to 11:00 PM, the speed may drop significantly. The plan does not work outside the service address or while in motion. The cheapest rate for one address
Up to 200 Mbps Unlimited, lower priority One address 30 $ Unavailable
ResidentialHome, summer house, office at one address
Up to 400+ Mbps Unlimited, high priority One address 80 $ 5 800 ₴
Roaming, UnlimitedCars, travel, working in different locations
Up to 300+ Mbps Unlimited On the move, 160+ countries and territories 100 $ 7 000 ₴
Local PriorityFor businesses within one country
Priority data, public IP address $16.84 + 50 or 500 GB data blocks One country 31 $ Unavailable
Global priorityFor vessels in the open sea and ocean, and for businesses requiring priority communication
Network priority, SLA 99.9% $150 + 500 GB data blocks for $500 Land and open ocean around the world 650 $ Unavailable
Standby mode For a break of a few months The main tariff plan has been suspended, leaving slow connection for emergency messages only; the tariff is easy to restore. If the break is long and for a known period, it is better to cancel the subscription. There is no completely free pause. Break, but I might need the terminal
Low Unlimited, for emergency messages Main plan on pause 10 $ 13 $

Source: Starlink. Starlink prices in hryvnia are indicative, at the NBU exchange rate.

Questions and answers

Is it possible to skip payment for months when Starlink is not needed?

Starlink does not offer a completely free pause option. You can put the terminal into standby mode for $10 per month ($13 if the account is managed by Adaptis): the main plan is suspended, while a slow connection remains for emergency messages. If you don't need Starlink for a long time, it is better to cancel the subscription and reactivate it when needed.

Is there a discount if I pay for a full year upfront?

No, the monthly price is the same. The advantage of annual payment is that you don't have to think about the subscription fee for the whole year.

Is it possible to add support for a Starlink that has already been activated?

Yes.

How do I change my tariff plan?

In the Starlink app: "Subscription," "Service Plan," "Change Plan." You can switch immediately, which takes up to 2 hours, or starting from the next billing cycle. If you switch from a more expensive plan to a cheaper one a few days before the billing date, the remainder will not be refunded, so it is better to do this immediately after the charge.

What should I do if I am moving?

If you do not move often, the Residential plan is suitable: after moving, you change your service address in the Starlink app. If you move constantly, you need the Roam plan.

Does Starlink work in motion?

Movement is prohibited on Home and Home Lite. Roaming and priority plans support operation while in motion.

Can the subscription be transferred to another terminal?

Yes, if the Starlink is destroyed or lost. One month may be "forfeited" if the paid period has already passed at the time of transfer, which is why we provide advance notice before the next payment period.

What is a fair use policy?

It applies to all unlimited plans: if you consistently use significantly more data than a typical user, Starlink may deprioritize your connection. Starlink does not publish an exact threshold.